TERMS & CONDITIONS
Shipping Methods and Cost

We deliver via UPS to 62 countries around the world and offer different shipping options to meet your needs – as listed below.



Return Policy

Julian Chang  will accept your return or exchange of unworn, unwashed merchandise by mail.

 
We will credit you for returns accompanied by an original receipt made within 30 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange. Returns accompanied by an original receipt made more than 30 days after the purchase will be credited for the current selling price in the form of either a merchandise credit* or as a merchandise exchange. One price adjustment on full-priced merchandise may be made within 7 days from the original date of purchase.
 
*A merchandise credit for online returns will be issued by e-mail as an E-Gift Certificate. A valid email address must be provided.
Final Sale
Items marked 'Final Sale' are not returnable by mail or to stores.

 

Material in this Site may contain inaccuracies or typographical errors. Julian Chang is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.

This site and the contents of this site are provided on an "as is" and "as available" basis. Julian Chang makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. Julian Chang does not represent or warrant that the information contained in this site is accurate, complete or up-to-date, that this site is free of defects or that any defects will be remedied. You agree, by using this site, that your use of this site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site, and that Julian Chang shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this site. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.